Proven results

Execution that produces measurable outcomes.

The following examples represent engagements led by Kelsey Harris during her consulting career prior to founding Kingfisher Consulting. They reflect the kind of work Kingfisher brings to every engagement.

Selected experience

Engagements that produced results.

Sales TransformationGlobal retail technology

Building a Global Sales Culture

The challenge

Establish a consistent, value-based selling approach across four regions and six languages, and build the leadership infrastructure to sustain it.

What we changed

Designed and led a multi-region sales transformation engaging 380+ sellers and leaders, introducing a common methodology, building manager coaching capability, and establishing the reinforcement structures needed to make new behaviors stick.

The results
67%
increase in opportunities within the first year
25%
increase in pipeline value in the same period
Multi-region
adoption across four continents
Business TransformationIndustrial manufacturing

Full-Business Alignment That Reversed the Trajectory

The challenge

Leadership and divisions were misaligned, with compounding challenges across every function. The engagement required cohesive strategy, executable plans, and alignment from the top down across sales, operations, finance, and leadership.

What we changed

Worked across every function — sales, operations, finance, and leadership — to build a unified strategy, establish clear accountability, and create the execution discipline needed to move the entire organization in the same direction.

The results
120%
sales growth within 9 months
750%
increase in net operating income over the same period
74%
equity growth
15%
debt reduction
69%
improvement in cash flow
Sales EnablementAutomotive data and analytics consulting

From Subject Matter Experts to Confident Sellers

The challenge

Transform a team of deep technical experts into confident, consultative sellers capable of winning and expanding complex enterprise accounts.

What we changed

Redesigned the sales approach from the ground up — shifting the team from product-led pitching to consultative discovery, building the skills and confidence to lead complex conversations with enterprise buyers.

The results
New
business won with a global automotive manufacturer
Renewed
major contract retained against competitive pressure
"Incremental to transformational gains"
EVP, Automotive Data and Analytics Firm
Sales TransformationGlobal technology

Scaling a Value-Based Sales Culture at Enterprise Scale

The challenge

Align over a thousand sellers across a large enterprise around a consistent, value-based selling approach and equip managers to coach and reinforce it in the field.

What we changed

Led a large-scale methodology rollout across concurrent workstreams, building manager coaching capability alongside seller skill development so the new approach was reinforced in the field from day one.

The results
1,100+
sellers aligned to a common methodology
Multi-region
rollout across concurrent workstreams
Sustained
adoption reinforced through manager coaching
Sales CultureGlobal industrial products and services distribution

From Order-Takers to Consultative Partners

The challenge

Replace a reactive, catalog-driven sales culture with a consultative approach, starting with leadership and embedding new behaviors throughout the sales organization.

What we changed

Introduced a consultative selling framework starting at the leadership level, then built the skills and reinforcement structures to embed new behaviors across the sales organization — changing how the team engaged customers from the first conversation.

The results
$100K+
opportunity closed using newly developed discovery skills
Embedded
consultative approach adopted as the standard sales process
"Much deeper understanding of customer needs"
Sales Development Leader, Global Industrial Distributor
15+
Years of consulting and executive advisory experience
88%
Client retention and repeat engagement rate
150+
Client organizations impacted
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Results like these start with the right conversation.

Every engagement begins with an honest look at where you are, what is standing in the way, and what it would take to close the gap. That is where we start.